Oczekiwania konsumentów odnośnie do oferowanych im towarów oparte na zapewnieniach publicznych pochodzących od sprzedawcy, producenta, osoby, która się za producenta podaje, importera i dystrybutora towaru oraz ich przedstawicieli

Abstract

The article touches on the issue of the expectations consumers have towards the goods which are offered to them in the light of the seller?s responsibility for the quality of such goods. Specifically, the considerations concern the consumers? expectations which sources are public statements that have been made by the seller as well as the manufacturer, importer and distributor (wholesaler) of a given good, or a person who ? by placing his/her name, trade mark or other distinctive sign on a consumer good ? purports to be them. To this aim, the survey of the opinions of Polish legal doctrine and thorough analysis of the provisions of the Polish Consumer Sale Act and the directive no. 1999/44/EC of the European Parliament and of the Council of 25 May 1999 on certain aspects of the sale of consumer goods and associated guarantees have been undertaken. In consequence, the reader gains not only the commentary but also an insight into the possible discrepancies between Polish domestic law and the European Union legal regulations.