Influence of social media on the fight against COVID-19 pandemic – literature review

Abstract

Introduction and purpose of the study: COVID-19 is a respiratory illness resulting from infection with the second coronavirus of Severe Acute Respiratory Syndrome, SARS-CoV-2. Lack of knowledge about the virus and fear of infection made it challenging for the media to communicate clearly and effectively about health risks. The purpose of our work was to discuss and summarize reports on this topic available in the literature in such a way as to increase the chances of effective and safe use of media messages in future emergencies.

Current state of knowledge: During the pandemic, social networks were used to post information about potential health risks. Social media played a large role in the education process, both for schools and for volunteers or health care workers. However, it is important to keep in mind that the way information is spread on social media can be overwhelming for many health care workers. In addition, regular exposure to social media correlated with high odds of anxiety and depression. False reports about COVID - 19 vaccines undermined public confidence in vaccination especially during the period when the vaccines were introduced for distribution.

Summary: Social media was one of the main sources of information after the pandemic outbreak. Thanks to platforms such as Twitter, it was possible to find relevant information from reliable authors. However, the phenomenon of infodemia should not be underestimated. Disinformation and conspiracy theories can have a negative impact on mental health. It is therefore crucial to understand the mechanisms and improve the systems that manage the flow of information.