Quality measures in long-term care in the context of assessing the quality of medical services

Abstract

Introduction. Talking about the quality of care most often think of patient satisfaction and quality certificates or accreditation. However, the problem is much more complex, especially in long-term care. There is no clear and objective indicators of quality of service, which properly documented and processed allow evaluation and comparison of care providers in this field.

Objective. The aim of the study was to present issues related to the quality of care in long-term care.

Material and methods. The study used the research method of reviewing the available literature, the technique was to analyze the content of articles related to the subject matter.

Overview. Quality in health care is an important element of the medical service provided, which has a significant impact on patient safety and satisfaction.

Quality in long-term care of long-term care facilities is both ZOL-e ZPO and nursing homes, because long-term care is a complex socio-political issue that covers the entire range of services for dependent people, disabled people who need support in basic everyday activities. Measures of the quality of care are indicators based on scientific evidence (Evidence-based medicine - EBM).

Conclusions. The quality-of-care survey is a very important indicator of the assessment of the facility in terms of respecting the patient's rights.