GOOD SOLDIERS IN ORGANIZATIONS- HEROES, ACTORS OR VICTIMS-RECENT TRENDS IN RESEARCH ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR
DOI:
https://doi.org/10.12775/AUNC_ZARZ.2018.039Keywords
organizational citizenship behavior, impression management, counterproductive work behavior, moral licensingAbstract
Research on organizational citizenship behavior often suggest that employees who engage in such behavior are good soldiers of organization who perform discretionary and selfless actions of help and compliance. OCB is frequently recognized as indisputably positive behavior The aim of this article is to take a more nuanced view of organizational citizenship behavior and describe its dark side. First, the concept of organizational citizenship behavior is defined, the main research areas and the history of the construct. Secondly, the issue of differentiating between good soldiers and good actors is introduced followed by the research evidence. Then, the empirically supported negative consequences of OCB for organizations and individuals are enumerated. Finally, the conclusions and implications for practitioners and researchers are discussedReferences
Bourdage, J.S, Wiltshhire, J.W., Lee, K. (2015), Personality and workplace impression management: Correlates and
implications, “Journal of Applied Psychology”, 100/2, 537-546
Guzman, F.A., Espejo, A. (2015), Dispositional and situational differences in motives to engage in citizenship behavior, “Journal of Business Research”, 68, 206-215
Jaiswal, O., Bhal, K.T. (2014), Behavioral Flexibility: The use of upward impression management tactics by subordinates for good performance rating from leader and impact of organizational and leader’s Machiavellism, “Global Journal of Flexibility Systems Management”, 15/4, 313-326
Katz, R.L., Khan, D. (1978), Społeczna psychologia organizacji. Warszawa: Wydawnictwo Naukowe PWN
Klotz, A.C., Bolino, M.C. (2013), Citizenship and counterproductive work behavior: A moral licensing view, “Academy of Management Review” 38/2, 292-306.
Klotz, A.C., Bolino, M.C. (2013), Citizenship and counterproductive work behavior: a moral licensing view. “Academy of Management Review” 38/ 2, 292-306
Klotz, A.C., Bolino, M.C., Song, H., Stornelli, J. (2018), Examining the nature, causes, consequences of profiles of organizational citizenship behavior, “Journal of Organizational Behavior”, 39, 629-647
Miller, D. T., & Effron, D. A. 2010. Psychological license: When it is needed and how it functions, “Advances in Experimental Social Psychology” 43: 115-155
Organ, D.W. (1997), Organizational citizenship behavior; It’s construct clean-up time, “Human performance”, 10, 85-97
Organ, D.W., Ryan, K. (1995), A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior, “Personnel Psychology”, 48, 775-802
Organ, D.W., Podsakoff, P. M., Mac Kenzie, S.B.(2006), Organizational citizenship behavior: Its nature, antecedents and consequences. California; Sage Publications.
Riki T.; Bolino, M.C., Cheng-Chen L. (2015), Too many motives? The interactive effects of multiple motives on organizational citizenship behavior, “Journal of Applied Psychology” 100/4, 1239-1248
Rious, S.M. and Penner, L.A. (2001), The causes of organizational citizenship behavior: A motivational analysis, “Journal of Applied Psychology”, 86/6, 1306-1314
Scott, C., Dool, R.; Mancini, D. (2018) The effect of paid time off for volunteerism on organizational citizenship behavior: Is It influenced by national culture, “International Journal of Business & Public Administration” 15 /1, 52-70
Snell, R.S., Wong, Y.L., (2007), Differentiating good soldiers from good actors, “Journal of Management Studies”, 44/6, 884-909
Spik, A. (2016), Enthusiasts or trapped Enthusiasts or Trapped? Relations between organizational commitment profiles, organizational citizenship behavior and life satisfaction, “Journal of Entrepreneurship, Management and Innovation”, 1-36
Spitzmuller, M.;Van Dyne, Linn (2013), Proactive and reactive helping: Contrasting the positive consequences of different forms of helping „Journal of Organizational Behavior”34/4, 560-580
Vigoda-Gadot, E. (2007), Redrawing the boundaries of OCB? An empirical examination of compulsory extra-role behavior in the workplace. “Journal of Business & Psychology”21/3, 377-405
Downloads
Published
How to Cite
Issue
Section
Stats
Number of views and downloads: 543
Number of citations: 0