Aleksandra Leśniewska, Aneta Stosik, Gabriel Łasiński



Purpose: The main aim of this work was to evaluate the effectiveness of how Polish Sport Federations (PSF) function in the opinion of athletes who represent the country in various sporting disciplines. The following research questions were posed: in what way do PSFs support athletes representing the country in selected sporting disciplines? Do members of national teams have an influence on the activity of PSFs and what is their satisfaction in that matter?

Methodology: The research consisted of two parts: individual in-depth interviews (N=10) and a diagnostic survey based on a questionnaire study (N=102). The research included athletes in both individual and team Olympic sporting disciplines.

Findings: PSFs strive to support their athletes mainly in terms of providing them with sport equipment, organizing and coordinating competitions and training camps, as well as health care, however the low level of engagement of PSFs was noted in marketing and providing information, as well as in financial support for athletes. Athletes declared high expectations regarding the transparency of their federations as well as better decision-making and access to information

Implications: Polish Olympic athletes expect from the PSFs that represent them an approach based on partnership as well as consideration of their strategic position as a group of key stakeholders. PSFs thus seem to face a serious challenge to transform their approach in how they relate and communicate with their key stakeholders and to recognize that it is essential to ensure their satisfaction with their cooperation.


effectiveness; national sport federations; stakeholders; sport athletes; good governance

Full Text:



Cameron, K.S. (1984), ”The effectiveness of ineffectiveness”, in: Staw, B.M., Cummings, L.L. (Eds.), Research in organizational behaviour, Vol. 6, pp. 235-285.

Cameron, K.S. (1986), ”Effectiveness as paradox: Consensus and conflict in conceptions of organizational effectiveness”, Management Science, Vol. 32 No. 5, pp. 539-553.

Connolly, T., Conlon, E.J., Deutsch, S.J. (1980), ”Organizational effectiveness: A multiple constituency approach”, Academy of Management Review, Vol. 5 No. 2, pp. 211-217.

De la Luz Fernández-Alles, M., Llamas-Sánchez, R. (2008), ”The neoinstitutional analysis of change in public services”, Journal of Change Management, Vol. 8, No. 1, pp. 3-20.

Eisenhardt, K. (1989), ”Agency theory: An assessment and review”, Academy of Management Review, Vol. 14 No. 1, pp. 57–74.

Geeraert, A. (2015), Sport Governance Observer 2015. The legitimacy crises in international sports governance, Play the Game, Copenhagen.

Henri, J.F. (2004), ”Performance measurement and organizational effectiveness: Bridging the gap”, Managerial Finance, Vol. 30 No. 6, pp. 93-123. DOI: 10.1108/03074350410769137

Kaplan, R.S., Norton D.P. (2005), ”The balanced Scorecard- Measures that drive performance”, Harvard Business Review, July-August, pp. 71-79, available at: (accessed 19 August 2016).

Kaplan, R.S., Norton, D.P. (2007), ”Using the balanced scorecard as a strategic management system”, Harvard Business Review, July-August, available at: (accessed 12 May 2016).

Kwiecień, A. (2014), ”Effectiveness of Relations as a Condition for Success of Contemporary Enterprises”, Studia Ekonomiczne. Zeszyty Naukowe Uniwersytetu Ekonomicznego w Katowicach, No. 202, pp. 56-64.

Neely, A.D., Adams, C., Kennerly, M. (2002), The Performance Prism: The Scorecard for Measuring and Managing Stakeholder Relationships, Financial Times Series, Prentice Hall, London.

Nielson, D.L., Tierney, M.J. (2003), ”Delegation to international organizations: agency theory and World Bank environmental reform”, International Organization, Vol. 57 No. 2, pp. 241-276.

Papadimitriou, D., Taylor, P. (2000), ”Organizational effectiveness of Hellenic national sports organizations: A multiple constituency approach”, Sport Management Review, Vol. 3 No. 1, pp. 23-46.

Pollack, M.A. (2003), The engines of European integration. Delegation, Agency and Agenda setting in the EU, Oxford University Press, Oxford.

Quinn, R.E. (1988), Beyond Rational Management, Jossey-Bass, San Francisco.

Quinn, R.E., Rohrbaugh J. (1981), ”A Competing values approach to organizational effectiveness”, Public Productivity Review, Vol. 5 No. 2, pp. 122-140.

Robbins, S.P. (1990), Organization Theory. Structure, Design and Applications, Prentice Hall, Englewood Cliffs, New Jersey.

Slack, T. (1997), Understanding Sport Organization. The Application of Organization Theory, Human Kinetics, Champaign.

Young, I. (2000), Inclusion and democracy, Oxford University Press, Oxford.

Yuchtman, E., Seashore, S.E. (1967), ”A system Resource approach to organizational effectiveness”, American Sociological Review, Vol. 32 No. 6, pp. 891-903.

ISSN 2083-103X (print)
ISSN 2392-1412 (online)

Partnerzy platformy czasopism