Provision of patient safety during hospitalization as a measure of quality of care
DOI:
https://doi.org/10.12775/MBS.2014.007Keywords
quality of care, BOHIPSZO questionnaire, patient safetyAbstract
Introduction: The maintenance and development of hospitals in a market-based health care system is associated with an improvement in the quality of medical services. At the same time, there is a need for an objective evaluation of the level of nursing using various research methods and instruments. Among these instruments is a questionnaire for the assessment of the level of nursing care -BOHIPSZO. Material and methods: The evaluation covered 640 patients, who constituted 19.2% of those who received treatment in 143 wards in 45 hospitals in Poland, where the studies were conducted during the period 2009 – 2012. The research instrument was a questionnaire form for the assessment of the level of nursing care BOHIPSZO according to H. Lenartowicz. Results: Based on the analysis of the study material it was found that the quality of nursing care from the aspect of provision of patient safety during hospitalization is on a higher level in hospitals with accreditation or the ISO certificate, compared to those which do not possess quality certificates (p<0.001). Conclusions: The preparation of a hospital for accreditation in accordance with the accreditation criteria, and for the certification audit according to the requirements of the standard PN EN ISO 9001:2009 has a motivating effect on the employees with respect to the provision of adequate conditions of the environment of patient care during hospitalization, which is a precondition for a higher level of patient care in hospitals with the quality certificate.
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