FACTORS AFFECTING THE ADOPTION OF FINTECH: A STUDY BASED ON THE FINANCIAL INSTITUTIONS IN BANGLADESH
DOI:
https://doi.org/10.12775/CJFA.2020.021Schlagworte
fintech, UTAUT, SEM, FIs, BangladeshAbstract
Financial technology (Fintech) refers to software and other modern technologies to provide automated and improved financial services. We surveyed to examine the factors influencing the adoption of Fintech in the financial institutions of Bangladesh with the help of the Unified Theory of Acceptance and Use of Technology (UTAUT) model and selected eight influencing factors. Before collecting data, a well-structured face-to-face survey was arranged. Structural Equation Modeling (SEM) with Generalized Least Squares method has been used to analyze the primary data gathered from 265 employees. The results verified that effort expectancy, social influence, facilitating condition, perceived reliability, added value positively influence the behavior intention to adopt Fintech. Additionally, the age of the respondents has a significant moderating effect on almost all the factors on Fintech adoption.Literaturhinweise
Brandl, B., & Hornuf, L. (2017). Where Did Fintechs Come from, and Where Do They Go? The Transformation of the Financial Industry in Germany after Digitalization. SSRN Papers, 25. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3036555.
BTRC (2020). Bangladesh Telephone Regulatory Commission. Bangladesh: Ministry of Telecommunication, Dhaka.
Chakraborti, A. (2019). The promise of FinTech for Bangladesh. Dhaka, Bangladesh: The Daily Star, https://www.thedailystar.net/business/the-promise-fintech-bangladesh-1602703.
Chen, L. (2016). From Fintech to Finlife: the case of Fintech Development in China. China Economic Journal, 9(3), 225-239. http://dx.doi.org/10.1080/17538963.2016.1215057.
Compeau, D., Higgins, C.A., & Huff, S. (1999). Social cognitive theory and individual reactions to computing technology: a lonnitudedinal study. MIS Quartely, 23(2), 145-158. http://dx.doi.org/10.2307/249749.
Compeau, D.R., & Higgins, C.A. (1995). Computer self-efficacy: development of a measure and initial test. MIS Quarterly, 19(2), 189-211. http://dx.doi.org/10.2307/249688.
Ganguli, S., & Roy, S.K. (2011). Generic Technology-Based Service Quality Dimensions in Banking: Impact on Customer Satisfaction and Loyalty. International Journal of Bank Marketing, 29, 168-189.
Guild, J. (2017). Fintech and the Future of Finance. Asian Journal of Public Affairs, 17-20.
Gunawardhana, N., & Perera, C. (2015). Classification of Failure Factors in Information Systems. International Journal for Innovation Education and Research, 3(3), 201-211. https://dx.doi.org/10.31686/ijier.vol3.iss3.339.
Hornuf, C.H. (2018). The emergence of the global fintech market: economic. Small Business Economics, 53, 81-105. http://dx.doi.org/10.2139/ssrn.2830124.
Hossain, R. (2020). The Financial Express, https://thefinancialexpress.com.bd/views/fintech-in-the-context-of-bangladesh-1587308873.
Koffi, H.W. (2016). The Fintech Revolution: An Opportunity for the West African Financial Sector. Open Journal of Applied Sciences, 6(11), 771-782. http://dx.doi.org/10.4236/ojapps.2016.611068.
Lee, E-J., Lee, J., & Eastwood, D. (2003). A Two‐Step Estimation of Consumer Adoption of Technology‐Based Service Innovations. The Journal of Consumer Affairs, 2(37), 256-282. http://dx.doi.org/10.1111/j.1745-6606.2003.tb00453.x.
Lee, T., & Kim, H.-W. (2015). An Exploratory Study on Fintech Industry in Korea: Crowdfunding Case. 2nd International conference on Innovative Engineering Technologies, 58-64. http://dx.doi.org/10.15242/IIE.E0815045.
Micu, I., & Micu, A. (2016). Financial Technology (FinTech) and its Implementation on the Romanian Non-Banking Capital Market. SEA – Practical Application of Science, 11, 79-384.
Puschmann, T. (2017). Fintech. Business & Information Systems Engineering, 59, 69-76. http://dx.doi.org/10.1007/s12599-017-0464-6.
Sadrul Huda, S.S.M., Kabir, M.H., Popy, N.N., & Saha, S. (2020). Innovation in financial services: the case of Bangladesh. Copernican Journal of Finance & Accounting, 9(1), 31-56. http://dx.doi.org/10.12775/CJFA.2020.002.
Skan, J.D. (2015). The Future of Fintech and Banking: Digitally disrupted or reimagined? https://technation.io/news/future-of-fintech.
Steele, R., Lo, A., Secombe, Ch., & Wong, Y. (2009). Elderly persons’ perception and acceptance of using wireless sensor networks to assist healthcare. International journal of medical informatics, 78, 788-801. http://dx.doi.org/10.1016/j.ijmedinf.2009.08.001.
Vasiljeva, T. (2016). Commercial banks and FINTECH companies in the digital transformation: challenges for the future. Journal of Business Management, 11, 25-33.
Venkatesh, V., Morris, M.G., Davis, G.B., & Davis, F.D. (2003). User Acceptance of Information Technology: Toward a Unified View. MIS Quarterly, 27(3), 425-478. http://dx.doi.org/10.2307/30036540.
Venkatesh, V., Thong, J.Y.L., & Xu, X. (2012). Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology. MIS Quarterly, 36(1), 157-178. http://dx.doi.org/10.2307/41410412.
Wonglimpiyarat, J. (2017). FinTech banking industry: a systemic approach. Foresight, 19(6), 590-603. http://dx.doi.org/10.1108/FS-07-2017-0026.
Wulan, V.R. (2017). Financial technology (fintech) a new transaction in future. Journal of Electrical Engineering and Computer Sciences, 2(1), 177-182.
Yongwoon S., & Dong-Hee, S. (2016). Analyzing China’s Fintech Industry from the Perspective of Actor–Network Theory. Telecommunications Policy, 40(2-3), 168-181.
Zavolokina, L., Dolata, M., & Schwabe, G. (2016). FinTech transformation: how it-enabled innovations shape the financial sector. In S., Feuerriegel, D. Neumann (Eds). Enterprise Applications, Markets and Services in the Finance Industry. Cham: Springer. http://dx.doi.org/10.1007/978-3-319-52764-2_6.
Downloads
Veröffentlicht
Zitationsvorschlag
Ausgabe
Rubrik
Stats
Number of views and downloads: 6297
Number of citations: 0
