INFLUENCE OF SUPERIOR-SUBORDINATE COMMUNICATION ON EMPLOYEE SATISFACTION

Joanna Wińska

DOI: http://dx.doi.org/10.12775/JPM.2010.009

Abstract


The paper concentrates on the review of the research carried out in the field of the relation between superior-subordinate communication in a company and its influence on employee job satisfaction in the last decade. The purpose of the paper has been to identify the possibilities of further research in that field in Poland. International research confirms direct and strong impact of good superiorsubordinate communication on employee satisfaction. In future studies in that field a qualitative component should be included as the studies carried so far were primarily correlational. Implications for further research in Poland cover checking Motivating Language Theory in Polish environment, directionality of behaviours, how employees form their perception on communication satisfaction, influence of gender on the perception of employee satisfaction and on managerial communication competence.

Keywords


superior-subordinate communication; employee job satisfaction

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Action funded by the Ministry of Science and Higher Education under the contract number 916/P-DUN/2019 by funds dedicated to dissemination of research findings. Preparing for publication papers in English and employing reviewers affiliated in research institutions abroad in 8 issues of the Journal of Positive Management in 2019-2020: Vol. 10, No. 1-4, Vol. 11, No. 1-4.

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