Review of research tools for assessment of performance of nursing staff

Marta Szara, Anna Ksykiewicz-Dorota, Jadwiga Klukow



Managers willingly use performance as the key element in the motivation of employees, evaluation of their work, as well as an important indicator in the bonus system. The measurement of performance allows not only the explanation of the cause of the occurrence of a deviation in the efficiency of nurses’ work, but also facilitates the implementation of actions improving the quality of performance of occupational activities. 

The objective of the study was analysis of literature concerning the structure and principles of the application of instruments used for the assessment of performance of nurses. The review of literature pertaining to the tools for the evaluation of efficiency of performance of nurses showed a large number of international reports; however, there is a total lack in the Polish literature. Analysis of literature allowed the formulation of the following conclusions: in Poland, there is a lack of studies concerning the measurement of performance of nurses. The performance of nurses should be measured by the tool which enables its evaluation in a multi-aspect context, and possesses a high reliability and validity.


performance; nursing; measurement instruments; management in nursing

Full Text:



Donoghue J, Pelletier SD, An empirical analysis of clinical assessment tool. Nurs Educ Today 1991; 11 (5): 354-362.

Schwirian P.M. Evaluating the performance of nurses: a multidimensional approach. Nurs Res 1978; 27: 347-351.

AbuAlRub RF. Job Stress, Job Performance, and Social Support Among Hospital Nurses. J Nurs Scholarship 2004; 36(1): 73-78.

Al-Makhaita H.M, Sabra A.A, Hafez A.S. Job performance among nurses working in two different health care levels, eastern Saudi arabia: a comparative study. Int J Med Sci Public Health. 2014; 3(7): 832-837.

Fujino Y, Tanaka M, Yonemitsu Y, The relationship between characteristics of nursing performance and years of experience in nurses with high emotional intelligence. Int J Nurs Pract 2014; 21: 876–881.

Yusiu P, Kunaviktikul W, Thungjaroenkul P. Job characteristics and Job Performance among Professional Nurses in the University Hospitals of People’s Republic of China. CMU. J. Nat. Sci 2011; 10(2): 171-180.

Jahromi Z.B, Kargar M, Ramezan S. Study of the Relationship Between Nurse Self-Concept and Clinical Performance Among Nursing Students. Jentashapir J Health Res. 2015; 6(5). DOI: 10.17795/jjhr-28108.

Top M, Organizational Variables on Nurses’ Job Performance in Turkey: Nursing Assessments. Iranian J Publ Health 2013; 42(3): 261-271.

Battersby, D, & Hemmings, L. Clinical performance of university nursing graduates. The Australian Journal of Advanced Nursing 1991; 9(1), 30-34.

Meretoja R, Isoaho H, Leino-Kilpi H. Nurse Competence Scale: development and psychometric testing. Journal of Advanced Nursing 2004; 47(2): 124-133.

Appendix 5-A. Nursing Expertise Self-Report Scale. W: Hansten R.I, Jackson M. (red). Clinical delegation skills. A handbook for professional practice. Fourth Edition. Jones and Barlett Publishers. Sudbury. Massachussets 2009. s. 175-179.

Munir F. The Work Limitation Questionnaire. Occupational Medicine 2008; 58: 310-311.

Denis S, Shannon HS, Wessel J, Stratford P, Weller I. Association of lower back pain, impairment, disability and work limitations in nurses. J Occup Rehabil 2007; 17: 213–226.

Allen HM, Slavin T, Bunn WB. Do long work hours impact health, safety and productivity at a heavy manufacturer? J Occup Environ Med 2007; 49: 148–171.

Burton WN, Pransky, G, Conti, DJ, Chen C-Y, Edington, DW. The association of medical conditions and presenteeism. J Occup Environ Med 2004; 46: 38– 45.

Munir F, Yarker, J, Haslam C et al. Work factors related to psychological and health-related distress among employees with chronic Illnesses. J Occup Rehabil 2007; 17: 259–277.

Feuerstein M, Hansen JA, Calvio LC, Johnson L, Ronquillo JG. Work productivity in brain tumor survivors. J Occup Environ Med 2007; 49: 803–811.

Schmitt JM, Ford DE. Work limitation and productivity loss are associated with health-related quality of life but not with clinical severity in patients with psoriasis. Dermatology 2006; 213: 102–110.

Bertram D, Opila D, Brown J, Measuring Physician Mental Workload: Reliability and Validity Assessment of a Brief Instrument. Medical Care. 30(2): 95-104.

Barker, L., M., & Nussbaum, M., A. Fatigue, performance and the work environment: A survey of registered nurses. J Adv Nurs 2011; 67(6): 1370-1382.

Ferris J. Nursing Fatigue: An Evidence-Based Practice Review for Oncology Nurses. Clin J Oncol Nurs 2015; 19(6): 662-664.

Fitzpatrick J, While A, Roberts J. Measuring clinical nurse performance: development of the King’s Nurse Performance Scale. Int. J. Nurs. Stud. 1997; 34(3): 222-230.

Springer P, Payne K, Petermann B. Rating Nursing Performance Based on Behaviors. The Journal of Nursing Administration 1998; 28(1): 39-45.

Header R, Sorensen E.R, Edelson W, Developing a Registered Nurse Performance Appraisal Tool. JONA 1999; 29(9): 26-32.

Mohamed S.A. The Relationship between Organizational Justice and Quality Performance among Healthcare Workers: A Pilot Study. Sci World J 2014; DOI:

Ksykiewicz-Dorota A. Ergonomiczna Analiza Pracy. W: Ksykiewicz-Dorota A. (red). Zarządzanie w Pielęgniarstwie. Wydawnictwo Lekarskie PZWL. Warszawa 2015.

Krzysztofek A, Kumańska W. Wpływ motywowania pracowników na efektywność pracy w przedsiębiorstwie. Studia i Materiały. Miscellanea Oeconomicae 2011; 15 (2):41-52.

Partnerzy platformy czasopism